Privacy policy

Last updated: January 20, 2026

Schlumen operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Services”). Schlumen operates on the Shopify platform, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise engage in a transaction through the Services or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and sharing of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or aggregated so that it cannot reasonably be used to identify you.

Depending on how you use the Services, where you live, and in accordance with applicable laws, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.

  • Financial information, including credit or debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.

  • Account information, including your username, password, security questions, settings, and preferences.

  • Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your prior transactions.

  • Communications with us, including information you provide when contacting customer support or otherwise communicating with us.

  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information;

  • Automatically through the Services, including from your device when you use our products or services, visit our websites, and through cookies and similar technologies;

  • From our service providers, including when we engage them to provide certain technologies and when they collect or process personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling product reviews, and delivering a personalized shopping experience, such as recommending products related to your purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or mail, and displaying online advertisements for products or services on the Services or other websites, including based on your prior purchases, cart activity, and other interactions with the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide secure payment and shopping experiences, detect, investigate, or take action regarding fraudulent, unlawful, unsafe, or malicious activity, protect public safety, and secure our Services. You are responsible for maintaining the confidentiality of your account credentials, and we recommend that you do not share them with anyone.

Communicating With You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Purposes

We use your personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, investigate or enforce potential violations of our terms or policies, and protect the Services, our rights, and the rights of our users or others.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • With Shopify, service providers, and other third parties that perform services on our behalf (such as IT management, payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping);

  • With business and marketing partners to provide marketing services and advertising. Shopify supports personalized advertising based on your online activity across different merchants and websites. These partners process your data in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of targeted advertising;

  • When you direct us or consent to disclosure, such as for shipping products or using social media widgets or login integrations;

  • With our affiliates or within our corporate group;

  • In connection with a business transaction (such as a merger or bankruptcy), to comply with legal obligations, enforce policies, or protect rights and safety.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve them. Information you submit through the Services will be shared with Shopify and may be transferred to countries outside your location.

We also use enhanced Shopify features that involve shared data insights across merchants. In these cases, Shopify acts as the data controller and is responsible for handling your privacy rights. For more information, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. Information shared publicly or semi-publicly, including on social media platforms, may be visible to others without limitation.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.

Data Security and Retention

No security measure is perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure during transmission, and we recommend avoiding insecure channels for sensitive data.

We retain personal information only as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access

  • Right to deletion

  • Right to correction

  • Right to data portability

  • Right to opt out of sale or sharing for targeted advertising

  • Right to manage communication preferences

We honor Global Privacy Control (GPC) signals where required by law.

Additional Rights for the UK and EEA

  • Right to object to or restrict processing

  • Right to withdraw consent

You may exercise your rights through the Services or by contacting us. We may verify your identity before responding. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about our data practices, please contact us using the details below. Depending on your location, you may also lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “Last updated” date and communicated as required by law.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: herfurjan@gmail.com
Address: Karlovačka cesta 20, Zagreb, 10255, Croatia

For the purposes of applicable data protection laws, we are the data controller of your personal information.